Date: Wednesday 16 Nov 2011
Time: 18:30 – Tea from 5:30pm AGM 6:15 start, Formal talk starts approx 19:00
Speaker: Tim Boden – Business Technology Director, BT London 2012 Delivery Programme
Location: AS124, Coventry University, unless advised otherwise(!)
For a Telco to support major world events such as the London 2012 Olympics is a tremendous opportunity to boost the brand of the company, find new ways to motivate staff and develop innovative approaches to delivery and service. However, there are a number of challenges including high service levels for short periods, failures that can be brand affecting, back-loaded plans, labour-intensive solutions and frequent change.
This presentation highlights the needs of key stakeholders such as organisers, international bodies, press and broadcasters, considers the major risks and their mitigation, and describes a set of frameworks for architecture and assurance, right first time delivery and operational readiness that enable flawless execution at lower risk and cost.
The AGM agenda, Chair, Secretary and Treasurer’s reports are now available… attendees are kindly asked to read the reports before the meeting to save time; to keep the AGM short.
Chair’s Report: Chairmansreport2011
Secretary’s Report: SecretarysReport11
Treasurer’s Report and Spreadsheet: Treasurer_report_2011 Financial_Statements_2010-11